Information for Parents/Caregivers and Students.

At Alert Level 1 we all need to be ready in case COVID-19 reappears in our community.

At Alert Level 1

If you're sick

  • If you’re sick, stay home. Do not go to work or school. Do not socialise.
  • If you have cold, flu, or COVID-19 symptoms, call your doctor or Healthline and get advice about being tested.
  • If you have been told to self-isolate you legally must do so immediately.

What to do if you’re sick

  • Get a test if you have symptoms
  • If you have cold or flu symptoms, stay home and call your GP or Healthline on 0800 358 5453 to see if you need a test.

Maintain good hygiene

Keep up good handwashing practices, using soap and water for at least 20 seconds, and drying thoroughly. Cough and sneeze into your elbow. Keep surfaces clean.

Face coverings 

At Alert Level 1, face coverings legally must be worn:

  • on all public transport to, from and through New Zealand — including on long-distance bus and train journeys, as well as ferries
  • on domestic flights throughout New Zealand
  • by taxi and ride-share drivers — while it’s not compulsory for passengers to wear them, we strongly encourage you to.

The requirement to wear face coverings on public transport applies to all of New Zealand at Alert Levels 1 and 2 from 11:59 pm 17 February 2021, until further notice. This will be reviewed by Cabinet on Monday 22 February.

Physical distancing

COVID-19 is contained at Alert Level 1, but it’s still worthwhile to keep a safe distance from people you don’t know while out and about. This will help to minimise the spread of COVID-19 if community transmission returns.

NZ COVID Tracer app

The ability to quickly trace close contacts of a confirmed case is a key defence against further transmission of COVID-19. We are supporting contact tracing by having QR code posters at our entrances – so if you haven’t already downloaded the NZ COVID Tracer app the Ministry of Health’s NZ-COVID Tracer app page has information to help you do that.